Almost every organisation can benefit from data integration as part of their data management efforts. Most businesses will use multiple systems and applications to support their operations, such as Customer Relationship Management (CRMs), however data quality issues can occur when information is held in disparate sources. Organisations are increasingly looking to reduce data silos, as vital information can end up being lost or valuable insights overlooked when they’re locked away in various departments or legacy systems.

Through data integration, organisations can improve interoperability and data sharing across departments – a key process for industries such as government and policing, where secure data access helps better decision making and intelligence. Increasingly data integration is seen as fundamental to successful strategic digital transformation programs.